智联文通翻译公司

                                 

 

             

                                                 ——专业翻译服务提供商

                服务热线:010-62047337    移动电话:136-7135-4463

开创中国翻译服务规模化专业化团队化之先河

 

 

Create a large-scale, professional, team oriented precedent for China's translation industry.

北京翻译公司翻译服务质量应该如何进行衡量?

  人们在选择北京翻译公司的时候,首先我们需要对北京翻译公司的翻译服务质量进行衡量,那么大家是否了解北京翻译公司翻译服务质量应该如何进行衡量吗?下面详细为大家介绍:

  When choosing Beijing Translation Company, we first need to measure the quality of translation service of Beijing Translation Company. Do you know how to measure the quality of translation service of Beijing Translation Company?

  翻译服务水平质量是一项综合多种因素的指标。而服务质量来源于以下几个方面:

  The quality of translation service is a comprehensive index of many factors. And the quality of service comes from the following aspects:

  1、公司能提供的翻译语种、专业领域以及翻译方向等。能够提供的语种越多,擅长的专业领域越广,能提供笔译、口译、同传、视频翻译、软件本地化翻译等服务项目的内容越多,范围越广,就表明这家公司的实力越强。

  1. The company can provide translation languages, professional fields and directions. The more languages you can provide and the more professional areas you are good at, the more content you can provide services such as translation, interpretation, simultaneous interpretation, video translation, software localization translation and so on. The broader the scope, the stronger the company is.

  2、主要包括市场工作人员、业务人员、客服和项目经理等一线公司员工以及翻译人员、审校人员、口译人员等公司员工的个人形象及其素质;

  2. It mainly includes the personal image and quality of marketing staff, business personnel, customer service and project managers, as well as translators, reviewers and interpreters.

  3、翻译公司的工作环境、设施、技术配备等硬件建设因素是有形展示的一个方面,客户通过有形的公司规模和设施来形成对公司实力的初步判断和认识;

  3. Hardware construction factors such as working environment, facilities and technical equipment of translation companies are one aspect of tangible display. Customers form a preliminary judgment and understanding of the company's strength through tangible company size and facilities.

  4、公司服务咨询人员的服务技能和服务技巧;公司员工的响应度和工作效率、应变能力;公司员工对于客户投诉的处理能力。

  4. The service skills and service skills of the company's service consultants; the responsiveness, efficiency and adaptability of the company's employees; and the ability of the company's employees to deal with customer complaints.


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创建时间:2019-05-28 16:42
首页    北京翻译公司翻译服务质量应该如何进行衡量?

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